Background
Companies are evolving as they adopt network
technology into their business processes, and customers vary in their
readiness for new technology. The technology adoption continuum
describes the phases that organizations pass through as their
technology readiness increases. Organizations vary in their position
on this continuum.
LAN Connectivity
Local Area Network (LAN) connectivity extends the
reach of the network to users and systems throughout a facility.
It
provides high-performance interconnection of people and computing
resources within the same or adjacent facilities. LAN connectivity is
such a core component of system design that it is often the first or
only network element in a computing environment.
Companies that understand
the importance of providing LAN connectivity have also come to realize
that just providing a LAN is not sufficient. LAN connectivity
solutions must exhibit several attributes specific to each company in
order to be deemed successful.
LAN connectivity solutions
are typically thought of as utilities that are similar to electricity,
air conditioning, and telephones: install them and forget them. Unfortunately, todays business environments and opportunities
change very rapidly and unpredictably. This pressure requires the LAN
to adapt easily, flexibly, and cost effectively to support the
changes.
As businesses change and
move along the technology adoption continuum, reliance on LAN
connectivity becomes more critical, requiring more functionality.
Business pressure to contain costs is an opposing force that must be
considered.
Cost, in this case, is
defined very broadly. Capital, facility, recurring, and support costs
all need to be considered within the definition. In addition, the cost
to the company of LAN connectivity downtime and the risk need to be
calculated to provide an accurate return on investment (ROI) value.
Internet Business Issues
The Internet provides users around the globe with
easy-to-use access to information, products, and services.
Leveraging the Internet provides new ways of doing
business. Internet solutions can include Internet access,
extranets, and/or intranets.
As businesses move along the technology adoption
continuum, they encounter casual Internet access in Phase 2. As they
reach Phase 3, Internet access is permanent and critical; companies
begin to use intranets and e-commerce pilots or business begins. In
Phase 4, all of the Phase 3 issues are still true, but companies find
that extranets are an essential delivery mechanism for their business.
The position of a customer's business within the
technology adoption continuum (Phases 0-4) will determine the use
of Internet solutions to support that business. Companies are finding
themselves competing in a business climate that is changing rapidly,
becoming global in scope, and requiring ever-increasing reductions in
costs. The reliance on Internet solutions to support the
business places increased pressure on the reliability, predictability,
and capacity of these solutions.
Conclusion
All of these various issues must be addressed
before a complete solution will be apparent. R-Squared will
always work diligently to provide the most cost-effective solution
that fulfills all client expectations. At R-Squared, we believe
that an educated customer is ultimately the best customer. The
modern realities of complex computer networks has created a
significant technology-gap within small to medium businesses (SMB).
As the larger corporations develop and expand their advanced computer
networks, the SMB market falls further and further behind. The
SMB market must develop cost-effective, advanced computer networks in
order to remain competitive in the global marketplace.
|
LAN
Connectivity Issues |
Rapid growth |
Unpredictability |
Increased user expectations |
Cost of facilities |
Cost of downtime |
Cost of ownership |
Cost of complexity |
Service-level management |
Retention of technical
skills |
Protection of company
information assets |
|
Internet
Business Issues |
Rapid growth |
Unpredictability |
Increasing user expectations |
Cost of facilities and
services |
Cost of downtime |
Cost of ownership |
Cost of complexity |
Protection of company
information assets |
Provision for external
access while preserving internal assets |
Quality, availability, and
cost of external service provisions |
|
Definitions |
Capital
equipment
Purchase
price of networking and supporting equipment. |
Cost of
facilities
Recurring costs including physical facilities and maintenance. |
Circuit
costs
Recurring
monthly cost of wide-area services. |
Support
costs
The major
element of support cost is staffing, although it will also include
tools and support services, as well as the hidden costs of
self-supporting or unsupported users. This cost will be driven up by
the number of remote users and the complexity of the environment to be
managed. |
|
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